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Visitor Information

Gift Shop

Visiting Hours
Visiting hours provide the staff time to care for our patients and time for patients to rest. However, if the established times pose a problem for you, the Nurse Manager on each unit may be able to assist in providing alternative times. Children under 12 years of age are not allowed on the floors. Limiting the number of visitors to two at a time provides a more comfortable environment for everyone. Visiting hours are as follows:

ICU/CCU: 11 a.m. to 8 p.m.
Maximum of two visitors at a time. Fresh flowers not permitted in ICU/CCU.

Surgical Unit, Intermediate Care Unit, Medical Units: 11 a.m. to 8 p.m.

Main entrance doors open at 5 a.m. and close at 8 p.m. After 8 p.m., visitors must use the Emergency entrance. Plaza II main entrance closes at 6:30 p.m. After 6:30 p.m., visitors must use the southwest back entrance.

Gift Shop
The Gift Shop is located in our main lobby on the first floor. The Gift Shop has a selection of cards, flowers, candy and assorted gifts, as well as books and magazines for purchase. The Gift Shop is managed by the hospital's Volunteer Auxiliary which donates funds to local charities, organizations and sponsors the employee scholarship program. The Gift Shop hours are:

Monday – Friday, 7:30 a.m. to 7:30 p.m.
Saturday – Sunday, 8 a.m. to Noon

Note: There are times where hours may vary based on volunteer availability.

Pastoral Care
A hospital stay can affect more than your physical well-being — it can affect your emotional, social and spiritual well-being, as well. We have "quiet rooms" available in the hospital, a chapel on the second floor and a healing garden off the Cardiac Progressive Care Unit. Books on spiritual healing and guidance are available, as well as other uplifting reading materials. Volunteers can assist in scheduling patient visitations with clergy. A listing of clergy is located at the Guest Services desk.

Interpreters
We realize many of our patients and visitors speak languages other than English, so we are happy to provide interpreters when needed. Interpreters are available in-house or through Cyracom language services, which offers interpretation for more than 150 languages and dialects. Hearing impaired patients should notify hospital personnel immediately if they need a sign language interpreter.

Cafeteria Hours and Vending

The Vending Lounge

(Main Lobby in the Admitting Hallway)
Gourmet coffee, beverages, snacks and cold food available.

Hours: 5 a.m. – 8 p.m. seven days a week

Snack and beverage vending machines are also located on the first floor near Admitting and on the second floor near the Surgery Waiting Area

Cafeteria Hours

Café
6:30 – 10:00 a.m.
11:00 a.m. – 6:30 p.m.

Grill / Entree Line
6:30 – 9:30 a.m.
11:00 a.m. – 2:00 p.m.

Grill
3:00 – 6:30 p.m.

Entrée Line
4:00 – 6:30 p.m.

Nearby Lodging, Dining and Other Conveniences

Welcome to Desert Springs Hospital Medical Center. We know that many of our patients come from out of town and that it can be frustrating for patients' families and friends to find resources close to the hospital when you are unfamiliar with the area. Attached are lists of nearby hotels, restaurants, pharmacies, retailers and grocers for your convenience. Please be advised that Desert Springs Hospital is not affiliated with, nor does the hospital endorse any of these businesses.

For nearby lodging information, click here.

For area restaurant information, click here.

For information about nearby pharmacies, retailers and grocers, click here.

For your convenience, an ATM is located in the Emergency Room waiting area. There are also several banks located near the hospital.

Note: The information on this Web site is provided as general health guidelines and may not be applicable to your particular health condition. Your individual health status and any required medical treatments can only be properly addressed by a professional healthcare provider of your choice. Remember: There is no adequate substitution for a personal consultation with your physician. Neither Desert Springs Hospital Medical Center, or any of their affiliates, nor any contributors shall have any liability for the content or any errors or omissions in the information provided by this Web site.

The information, content and artwork provided by this Web site is intended for non-commercial use by the reader. The reader is permitted to make one copy of the information displayed for his/her own non-commercial use. The making of additional copies is prohibited.