Visiting Desert Springs Hospital

Visitor Information

Visitors are welcome at Desert Springs Hospital Medical Center during established hours. If the established times pose a problem for you, the Nurse Manager on each unit may be able to assist in providing alternative times.

  • Inpatient and Outpatient Surgery visiting hours are 8 a.m. to 8 p.m. (no restriction on the number of visitors). All visitors are required to check in at the nurses’ station prior to entering a patient’s room
  • COVID Patients: Visitation is allowed for COVID patients.
    • All visitors must check in with the nurse before entering the room. At that time, instructions will be provided by the nursing staff before a visitor can enter the room and before they can leave the room.
    • Upon entering and while in the room, visitors must wear a mask, gown and gloves. Visitors must remain in the room at all times and are not allowed to go in and out multiple times during the same visit.
    • Before leaving the room, the nursing staff will ensure that visitors are doffing and disposing of their gowns and gloves appropriately when leaving the room. In addition, staff will ensure the visitors sanitize their hands appropriately once outside the room and in the hallway.
  • Emergency Department: One visitor is allowed.
  • Children under the age of 16 must be accompanied and supervised by a responsible adult at all times.
  • All visitors are required to wear a mask at all times. Masks will be provided at the Information Desk.
  • Main entrance doors open at 5 a.m. and close at 8 p.m. After 8 p.m., visitors must use the Emergency entrance. Plaza II main entrance closes at 6:30 p.m. After 6:30 p.m., visitors must use the southwest back entrance.

Get the latest COVID-19 updates →

Patient Visitation Rights

All patients (or their support person, where appropriate) shall have the right, subject to his or her consent, to receive the visitors whom he or she designates, including, but not limited to, a spouse, a domestic partner (including a same-sex domestic partner), another family member, or a friend, and the patient (or their support person, where appropriate) shall have the right to withdraw or deny such consent at any time; (2) patient visitation rights shall not be restricted, limited or otherwise denied on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability; 3) all visitors shall enjoy full and equal visitation privileges consistent with patient preferences.

Gift Shop

The Gift Shop is located in our main lobby on the first floor. The Gift Shop has a selection of cards, flowers, candy and assorted gifts, as well as books and magazines for purchase. The Gift Shop is managed by the hospital's Volunteer Auxiliary which donates funds to local charities, organizations and sponsors the employee scholarship program. The Gift Shop hours are:

  • Monday - Saturday: 7 a.m. - 5 p.m.

  • Sunday: 7 a.m. - Noon

Cafeteria Hours and Vending

Cafeteria

The cafeteria is open seven days a week from 6:30 a.m. - midnight.

The cafeteria grill is closed Monday through Friday from 2 - 3 p.m. and on weekends from 2:30 - 3 p.m., but the cafeteria is still open during those hours for sandwiches, drinks, snacks, etc.

Vending Lounge

Located in Admitting Hallway of the Main Lobby, offers gourmet coffee, beverages, snacks and cold food. Hours: 5 a.m. - 8 p.m. seven days a week.

Snack and beverage vending machines are also located on the first floor near Admitting and on the second floor near the surgery waiting area.

Pastoral Care

A hospital stay can affect more than your physical well-being, it can affect your emotional, social and spiritual well-being, as well. Desert Springs Hospital has quiet rooms available and a chapel on the second floor. Books on spiritual healing and guidance are available, as well as other uplifting reading materials. Volunteers can assist in scheduling patient visitations with clergy. A listing of clergy is located at the Guest Services desk.

Other Services

We offer sign language interpreters and other resources to aid patients who are hearing impaired.

Interpreters are also available for non-English speaking patients. If we cannot provide you an in-house interpreter, we have access to language services.

Please talk to a nurse or dial 0 for the hospital operator if you need to arrange these services for a loved one in the hospital.