Desert Springs Hospital Medical Center complies with applicable Federal Civil Rights Laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Desert Springs Hospital Medical Center does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Desert Springs Hospital Medical Center:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Amy L. Cercone RN

If you believe that Desert Springs Hospital Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you may file a grievance with:

Amy L. Cercone RN, Director Risk Management 2075 East Flamingo Road
Las Vegas, NV 89119
Phone: 702-369-7532 Fax: 702-369-7715  
Email: amy.cercone@uhsinc.com   

You may file a grievance in person or by mail, fax or email. If you need help filing a grievance, Amy L. Cercone RN, is available to help you.

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, Electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf  or by mail or phone at:

US Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019  800-537-7697 (TDD)

Complaint forms are available at: http://www.hhs.gov/ocr/office/file/undex.html